Returns & Exchanges
At Sunchild, we want you to love every piece you purchase, which is why we offer a 30-day return window for all unworn items in their original condition. Whether you need a different size or a full refund, our team is dedicated to making your post-purchase experience seamless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, a prepaid shipping label will be sent to your email; simply print it out and attach it to your original packaging.
- 3.Drop Off Package
Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of receiving your label.
- 4.Receive Your Refund
After our quality control team inspects the returned items, your refund or store credit will be processed back to your original payment method within 5-7 business days.